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We are Authorized Dealers
ShoeStore.com is a manufacturer authorized dealer for all products offered on our site. All products sold carry full manufacturers guarantee. We sell only the best quality products, made by the finest companies, and stand behind every pair we sell.
Please contact us immediately in the unlikely event that you have a problem. ShoeStore.com provides all customers the very best personal service available.
We want you to be completely satisfied with every purchase. We warranty all shoes and boots for workmanship and/or material defects for 30 days. Returned item(s) must be received within 45 days of your receipt to qualify for your credit. Please let us know why you are returning an item so we may serve you better in the future.
How to Return a Purchase
For your protection, return the product via UPS, U.S. Mail or common carrier prepaid and insured. Retain your shipping receipt for proof.
- Please use the original shipping box and package materials.
- Enclose the original sales-slip with your item. Your Credit Card receipt is your proof of purchase.
- Send the item(s) back in the original package to:
ShoeStore.com Shoe Return
1523 South Broadway
Santa Maria, CA 93454
Colors and Textures:
We cannot guarantee item color and/or texture as it appears on our website. Colors and textures may be influenced by the individual computer and color settings in which the items are viewed. We recommend adjusting your computer's color settings to a minimum palette of 256 colors. For the highest quality, please set your computer's resolution to AT LEAST 16-bit color. Thank you.
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Pricing Information; Availability Disclaimer
All pricing is subject to change. SS.C reserves the right to make
adjustments to pricing, products and service offerings for reasons
including, but not limited to, changing market conditions, product
discontinuation, product unavailability, manufacturer price changes
and errors in advertisements or editing. All orders are subject to
product availability. Therefore, SS.C cannot guarantee that it will
be able to fulfill Customer’s orders.
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